AI That Transforms Guest Feedback Into Ratings & Revenue

Ranova saves hotels hours on review replies and turns guest feedback into higher rankings and revenue. See what AI unlocks right now!

No credit card required

20% more 5★ reviews in just 2 months

20% more 5★ reviews in just 2 months

20% more 5★ reviews in just 2 months

90%+ of guest reviews answered automatically

90%+ of guest reviews answered automatically

90%+ of guest reviews answered automatically

3,000+ issues detected & tracked by AI

3,000+ issues detected & tracked by AI

3,000+ issues detected & tracked by AI

Trusted by

Partners and customers

For Hoteliers, By Hoteliers

We’ve lived your challenges - hours spent on reviews, silent happy guests, and the constant push for higher rankings.

Ranova is built with that reality in mind, giving you the tools to save time, earn better ratings, and focus on what matters most: your guests.

Close the feedback loop, Uphold your brand, Increase revenue and bookings

Every hotel lives in a constant loop of guest feedback. But too often, that loop breaks - happy guests leave in silence, reviews go unanswered, and valuable insights never turn into improvements.

Ranova changes that. We help you capture more guest feedback, turn feedback into meaningful action, prove to guests their feedback led to change - closing the loop that lifts ratings, strengthens reputation, and drives more bookings.

Step 1: Unlock more guest reviews with Whisper

Step 1: Unlock more guest reviews with Whisper

Step 1: Unlock more guest reviews with Whisper

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

+20% more 5★ reviews in 2 months

Happy guests share reviews faster, boosting ratings without extra effort.

+20% more 5★ reviews in 2 months

Happy guests share reviews faster, boosting ratings without extra effort.

+20% more 5★ reviews in 2 months

Happy guests share reviews faster, boosting ratings without extra effort.

Step 2: Turn reviews into action with Starboard

Step 2: Turn reviews into action with Starboard

Step 2: Turn reviews into action with Starboard

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Actionable Insights from Reviews

AI read your reviews in seconds and converts them into tasks your team can resolve fast.

Actionable Insights from Reviews

AI read your reviews in seconds and converts them into tasks your team can resolve fast.

Actionable Insights from Reviews

AI read your reviews in seconds and converts them into tasks your team can resolve fast.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Step 3: Prove you act on guest feedback with Review Inbox

Step 3: Prove you act on guest feedback with Review Inbox

Step 3: Prove you act on guest feedback with Review Inbox

Don’t just answer reviews - show your guests you listened. With Review Inbox, every reply reflects your hotel’s tone of voice and highlights the improvements you’ve made. Publish directly to Booking, Google, Tripadvisor and Expedia, turning responses into visible proof that guest feedback drives real change.

Don’t just answer reviews - show your guests you listened. With Review Inbox, every reply reflects your hotel’s tone of voice and highlights the improvements you’ve made. Publish directly to Booking, Google, Tripadvisor and Expedia, turning responses into visible proof that guest feedback drives real change.

Don’t just answer reviews - show your guests you listened. With Review Inbox, every reply reflects your hotel’s tone of voice and highlights the improvements you’ve made. Publish directly to Booking, Google, Tripadvisor and Expedia, turning responses into visible proof that guest feedback drives real change.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

Post to All OTAs

Publish responses directly to Booking, Google, TripAdvisor and Expedia directly from Ranova.

Post to All OTAs

Publish responses directly to Booking, Google, TripAdvisor and Expedia directly from Ranova.

Post to All OTAs

Publish responses directly to Booking, Google, TripAdvisor and Expedia directly from Ranova.

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Supported by Swiss Hospitality & AI innovation

Backed by EHL’s hospitality leadership, EPFL’s AI expertise, and the support of HotellerieSuisse, Ranova brings together the best of technology and hospitality to empower hoteliers with smarter review management and revenue-driven insights.

Developed by ex-Expedia professionals

With cutting-edge AI and deep hospitality knowledge from Expedia, We help hoteliers improve ratings, respond faster and delight guests like never before.

Integrations

Integrate with Your Workflow

Ranova connects seamlessly with all your OTAs and PMS, giving you one place to manage reviews, guest feedback, and service improvements.

Pricing

Start for Free! Upgrade anytime

HotellerieSuisse members benefit from an exclusive 20% discount on any plan! Contact us to activate your offer.

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Not just AI-powered.
Purpose-built to help hoteliers act faster and smarter.

Get answered

Frequently Asked Questions

Find all the information you require about the product and billing. If you can’t find the answer you’re seeking, feel free to chat with our friendly team.

How does Ranova help me respond to reviews?
How does Ranova help me respond to reviews?
How does Ranova help me respond to reviews?
What platforms does Ranova integrate with?
What platforms does Ranova integrate with?
What platforms does Ranova integrate with?
Can I customize the tone of voice of the AI?
Can I customize the tone of voice of the AI?
Can I customize the tone of voice of the AI?
How do recommendations work?
How do recommendations work?
How do recommendations work?
How long does setup take?
How long does setup take?
How long does setup take?
Is there a free trial?
Is there a free trial?
Is there a free trial?

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Personalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved