Your AI-Hospitality Reputation Manager
All-in-one reputation software. Improve your visibility. Win more bookings.
No credit card required
For Hoteliers, By Hoteliers
Running a hospitality business means listening to guests, keeping teams aligned, and protecting your reputation—every day, across every channel.
Ranova is the AI feedback engine for hospitality.
It gives you a clear view of guest sentiment, helps you respond consistently, and turns feedback into concrete actions your teams can follow—so nothing gets missed and standards stay high.
A Clear View of Your Guest Reputation
Guest feedback lives across dozens of platforms. Without a clear overview, trends are hard to spot and decisions are made too late.
Ranova centralizes all your reviews and feedback into a single, easy-to-read dashboard. You see what guests are saying, how sentiment evolves over time, which departments or locations need attention and how your property appears in AI travel searches—without manual reporting.
Know where you stand. Understand what’s changing. Act with confidence.
Supported by Swiss Hospitality & AI innovation
Backed by EHL’s hospitality leadership, EPFL’s AI expertise, and the support of HotellerieSuisse, Ranova combines deep hospitality knowledge with advanced AI to help teams understand guest feedback, act on it, and reflect those improvements back to guests.
Developed by ex-Expedia professionals
With cutting-edge AI and deep hospitality knowledge from Expedia, We help hoteliers improve ratings, respond faster and delight guests like never before.
Integrations
Integrate with Your Workflow
Ranova connects seamlessly with your OTAs and PMS, bringing reviews, guest feedback, and follow-up actions into one clear workspace.
Pricing
Start for Free! Upgrade anytime
HotellerieSuisse members benefit from an exclusive 10% discount on any plan! Contact us to activate your offer.
Not just AI-powered.
Purpose-built to help hoteliers act faster and smarter.
Get answered
Frequently Asked Questions
Find all the information you require about the product and billing. If you can’t find the answer you’re seeking, feel free to chat with our friendly team.