About Us

Born from the depths of the Ocean, Built for the future of Hospitality.

At Ranova, we love the sea. And it’s not just a metaphor. One of our founders is from Tahiti, a place where the ocean shapes everything. There, you learn that riding the waves isn’t just about reacting. You need to understand the currents beneath the surface.

It’s the same in hospitality. Responding to reviews isn’t enough. What really matters is knowing which actions will have the biggest impact on guest experience, ratings, and, of course, revenue.

Why we built Ranova

We saw too many hoteliers drowning in reviews, spending hours responding but never really knowing what to fix. Existing solutions also use AI to help answer reviews, but they stop there. They don’t tell you what to fix or how to improve. They track feedback, but they don’t turn it into a real strategy for growth.

So we decided to change that. With AI, precise analysis, and a results-driven approach, Ranova doesn’t just give you numbers. We give you a clear action plan to move your hotel forward.

Our Vision

AI will never replace the heart of hospitality, the people. But it can take over the tasks that weigh them down.

Reading reviews every day, replying to each one, summarizing insights for the team, these jobs are repetitive and time-consuming. Ranova handles them, so your staff can focus on what truly matters: the guest.

We don’t replace people. We empower them to do more of what makes hospitality special.

Hospitality Excellence

No complicated jargon or clunky software. Ranova is designed to be fun, accessible, and highly effective.
We’ve put all our energy into building a tool that truly helps you. Because running a hotel is already a full-time job. Your reputation management should be simple and impactful!

Saving Time

Automate daily tasks so your team can focus on enhancing guest service.

Saving Time

Automate daily tasks so your team can focus on enhancing guest service.

Saving Time

Automate daily tasks so your team can focus on enhancing guest service.

Boosting Ratings

Enhance your hotel’s service with AI-driven insights, ensuring positive reviews and satisfied guests.

Boosting Ratings

Enhance your hotel’s service with AI-driven insights, ensuring positive reviews and satisfied guests.

Boosting Ratings

Enhance your hotel’s service with AI-driven insights, ensuring positive reviews and satisfied guests.

Driving Revenue

Use AI-powered insights to boost your hotel’s revenue.

Driving Revenue

Use AI-powered insights to boost your hotel’s revenue.

Driving Revenue

Use AI-powered insights to boost your hotel’s revenue.

Cutting-edge solutions

We’re dedicated to evolving our solutions and partnering with hotels to create unforgettable guest experiences.

Cutting-edge solutions

We’re dedicated to evolving our solutions and partnering with hotels to create unforgettable guest experiences.

Cutting-edge solutions

We’re dedicated to evolving our solutions and partnering with hotels to create unforgettable guest experiences.

Our Name

Our name reflects this philosophy: , the Norse goddess of the deep, represents the hidden insights within guest feedback. stands for innovation, the new era of AI turning reviews into growth opportunities

Our Mission

Helping independent hoteliers take control of their online reputation with a simple, smart, and actionable tool. No complex reports or endless analytics, just a platform that gives you a clear plan to boost ratings, attract more guests, and grow your business.

Focus more on guests, not screens

Focus more on guests, not screens

Focus more on guests, not screens

Empower every department

Empower every department

Empower every department

Turn feedback into growth

Turn feedback into growth

Turn feedback into growth

Build a reputation that works for you

Build a reputation that works for you

Build a reputation that works for you

Meet the team combining hospitality expertise with cutting-edge AI solutions

Unforgettable stays start with exceptional experiences. We help hotels create them, effortlessly.

At Ranova, our team is uniquely positioned at the crossroads of hospitality and cutting-edge technology. With years of experience in the hospitality industry, including expertise honed at Expedia, and deep knowledge of AI innovation, we blend these two worlds to create solutions that truly empower hoteliers.

Valentin Garnier

Founder - CEO

Nick Smit

Founder - CTO

Alex Gomes

Founder - Senior Frontend Developer

Marco Dominici

Founder - General Manager, Eringer Hotel

Katya Starovoit

Ambassador

Philibert Charpiot

Ambassador

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Valentin Garnier

Founder - CEO

Nick Smit

Founder - CTO

Alex Gomes

Founder - Senior Frontend Developer

Marco Dominici

Founder - General Manager, Eringer Hotel

Katya Starovoit

Ambassador

Philibert Charpiot

Ambassador

Show More

Valentin Garnier

Founder - CEO

Nick Smit

Founder - CTO

Alex Gomes

Founder - Senior Frontend Developer

Marco Dominici

Founder - General Manager, Eringer Hotel

Katya Starovoit

Ambassador

Philibert Charpiot

Ambassador

Show More

Testimonials

Built with Hoteliers, for Hoteliers

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Personalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved