Your Partner in Building a Stellar Hotel Reputation

Ranova helps independent hotels and groups save hours on review responses, uncover what guests really think, and improve operations - using one centralized AI platform.

Trusted by

Partners and customers

For Hoteliers,
By Hoteliers

Ranova is the most powerful tool to transform customer feedback into better ratings, and reduce daily workload for hoteliers.

From blind spots to better decisions

Managing guest experience shouldn’t feel overwhelming. Ranova helps you detect what matters, assign tasks to your team, and turn guest signals into measurable improvements. All from one smart, AI-powered platform.

Focus on what you do best: Delivering unforgettable stays. We take care of the rest.

Review Inbox: All your reviews into one place

Review Inbox: All your reviews into one place

Review Inbox: All your reviews into one place

Stop juggling platforms just to keep up with reviews. With Ranova, you manage all guest feedback from one central inbox. Write unlimited responses in your hotel’s tone of voice with AI, track everything in one place, and publish replies directly to Booking, Google, and TripAdvisor, without ever leaving the platform.

Stop juggling platforms just to keep up with reviews. With Ranova, you manage all guest feedback from one central inbox. Write unlimited responses in your hotel’s tone of voice with AI, track everything in one place, and publish replies directly to Booking, Google, and TripAdvisor, without ever leaving the platform.

Stop juggling platforms just to keep up with reviews. With Ranova, you manage all guest feedback from one central inbox. Write unlimited responses in your hotel’s tone of voice with AI, track everything in one place, and publish replies directly to Booking, Google, and TripAdvisor, without ever leaving the platform.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

AI in Your Brand Voice

Unlimited review replies written instantly in your hotel’s tone.

Post to All OTAs

Publish responses directly to Booking, Google, and TripAdvisor — from Ranova.

Post to All OTAs

Publish responses directly to Booking, Google, and TripAdvisor — from Ranova.

Post to All OTAs

Publish responses directly to Booking, Google, and TripAdvisor — from Ranova.

Starboard: Close the feedback loop and fix what matters

Starboard: Close the feedback loop and fix what matters

Starboard: Close the feedback loop and fix what matters

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Guest feedback is only powerful if it leads to action. Starboard turns reviews into clear tasks, prioritizes what matters most, and helps your team act fast to improve ratings and revenue - all while tracking the impact.

Actionable Insights from Reviews

Leveraging invested equity to enhance web-readiness infrastructure.

Actionable Insights from Reviews

Leveraging invested equity to enhance web-readiness infrastructure.

Actionable Insights from Reviews

Leveraging invested equity to enhance web-readiness infrastructure.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Track Progress and ROI

Follow what gets fixed, who’s responsible, and how it impacts your ratings.

Whisper: Smart Review Collector

Whisper: Smart Review Collector

Whisper: Smart Review Collector

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Emails are ignored, most surveys go unanswered. Whisper collects real, actionable feedback through authentic conversations with your guests. It helps you boost public reviews, catch issues early, and connect with guests, all without extra apps or staff time.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

Boost Positive Reviews with Smart Filtering

Only guide satisfied guests to post public reviews.

Focused Feedback that Drives Improvement

Tailor each conversation to collect feedback where it matters most.

Focused Feedback that Drives Improvement

Tailor each conversation to collect feedback where it matters most.

Focused Feedback that Drives Improvement

Tailor each conversation to collect feedback where it matters most.

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Start your 2-weeks free trial

and turn guest feedback into unmatched experiences

Supported by Swiss Hospitality & AI innovation

Backed by EHL’s hospitality leadership, EPFL’s AI expertise, and the support of HotellerieSuisse, Ranova brings together the best of technology and hospitality to empower hoteliers with smarter review management and revenue-driven insights.

Developed by ex-Expedia professionals

With cutting-edge AI and deep hospitality knowledge from Expedia, We help hoteliers improve ratings, respond faster and delight guests like never before.

Integrations

Integrate with Your Workflow

Ranova connects seamlessly with all your OTAs and PMS, giving you one place to manage reviews, guest feedback, and service improvements.

Pricing

Start for Free! Upgrade anytime

HotellerieSuisse members benefit from an exclusive 20% discount on any plan! Contact us to activate your offer.

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Monthly

Annual

Pro

$115

$95

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Advanced

$180

$143

per month

Review Centralization

AI-Powered Review Replies (unlimited)

Intuitive Dashboard

AI Chatbot: Hospitality Insights

AI-Analytics Pro Department

Starboard: AI Task Engine

Whisper: Turn Stays into Stars

Recommended

Enterprise

Let's Talk!

Starting from 2 establishments

Not just AI-powered.
Purpose-built to help hoteliers act faster and smarter.

Get answered

Frequently Asked Questions

Find all the information you require about the product and billing. If you can’t find the answer you’re seeking, feel free to chat with our friendly team.

How does Ranova help me respond to reviews?
How does Ranova help me respond to reviews?
How does Ranova help me respond to reviews?
What platforms does Ranova integrate with?
What platforms does Ranova integrate with?
What platforms does Ranova integrate with?
Can I customize the tone of voice of the AI?
Can I customize the tone of voice of the AI?
Can I customize the tone of voice of the AI?
How do recommendations work?
How do recommendations work?
How do recommendations work?
How long does setup take?
How long does setup take?
How long does setup take?
Is there a free trial?
Is there a free trial?
Is there a free trial?

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Personalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Turn guest feedback into unmatched experiences

Join Us

2-weeks free trial

Peronalized onboarding

Support that never sleeps

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved

Streamline guest feedback and team actions with one connected platform.

© 2025 Ranova. All rights reserved